Frequently Asked Questions

About Our Uniforms

Q: What industries do you supply uniforms for?
A: We provide uniforms for corporate, hospitality, healthcare, education, trades, and more – tailored to your business needs.

Q: Are your uniforms sustainable?
A: Yes. We offer eco-friendly fabrics and ethically sourced materials without compromising style or durability.

Q: Can we customise our uniforms with our logo?
A: Absolutely. We offer embroidery, screen printing, and heat transfer branding to make your uniforms uniquely yours.

Ordering & Sizing

Q: How do I place an order?
A: Orders can be placed through our online portal, via email, or directly with your account manager. Get in touch to find out more

Q: Do you offer sample uniforms?
A: Yes, samples are available to ensure you’re happy with style, fit, and quality before bulk orders.

Q: How do you handle sizing for large teams?
A: We provide onsite or virtual fittings, along with size charts and try-on samples for the perfect fit.

Delivery & Payment

Q: What are your delivery timeframes?
A: Standard orders with no customisation is 24 hours, depending on stock. Customisation orders are within 10 days. Express options are available.

Q: Do you deliver Australia-wide?
A: Yes, we deliver to every state and territory, and can also ship internationally on request.

Q: What payment options are available?
A: We accept EFT, Visa, and Mastercard, with account terms available for approved customers.

Care & Maintenance

Q: How do I care for my uniforms?
A: We include care instructions with every order to help maintain colour, shape, and longevity.

Q: Do you offer repair or alteration services?
A: Yes, we provide expert alterations and can repair damaged garments to extend their life.

Support

Q: Can you manage our uniform program for us?
A: Yes – we offer a full-service uniform management solution, including stock holding, reordering, direct-to-staff delivery and reporting.

Q: How do I contact Jon Monsir Uniforms?
A: You can reach us via phone, email, or through our online contact form. We respond to all inquiries within 24 hours.